SHIKOBA
POLICIES & TERMS
PRIVACY POLICY
Shikoba Bride is committed to protecting your privacy and handling personal data with care and discretion.
1. Information We Collect
We may collect personal information including:
- Name and contact details
- Email address
- Enquiry details submitted via contact forms
- Technical data such as IP address, browser type, and website usage
2. How We Use Your Information
Your information is used to:
- Respond to enquiries or appointment requests
- Communicate about our designs or services
- Improve our website and user experience
- Comply with legal or regulatory obligations
Website Analytics
We use analytics tools to understand how visitors interact with our website and to help refine the experience we offer. These tools collect anonymised information such as pages visited, time spent on the site, and general location data. This information does not identify you personally and is used solely to improve our website and services.
3. Legal Basis for Processing
We process personal data where necessary to respond to enquiries, fulfil legitimate business interests, or comply with legal obligations, in accordance with UK GDPR.
4. Data Sharing
We do not sell personal data. Information may be shared with trusted service providers such as website hosts, analytics providers, or email platforms where necessary for business operations.
5. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by law.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data, and to object to certain processing activities, subject to legal requirements.
7. International Data Transfers
Where data is transferred outside the UK, appropriate safeguards are applied to ensure data protection standards are maintained.
8. Contact
For privacy-related enquiries, please contact info@shikobabride.com
TERMS & CONDITIONS
Terms & Conditions
Welcome to Shikoba Bride. These Terms & Conditions set out the basis on which you may access and use our website. By continuing to browse this site, you acknowledge and agree to these Terms.
1. About the Brand
Shikoba Bride is a UK-based bridal design house specialising in made-to-order bridal gowns and pieces. Our website is designed to present our collections, share brand information, and guide clients to authorised stockists or private, in-person purchasing opportunities.
No purchases are completed directly through this website.
2. Use of the Website
This website is provided for personal, non-commercial use only. You agree to use it lawfully and respectfully.
We reserve the right to update, suspend, or withdraw access to this website at any time, without notice.
3. Intellectual Property
All content featured on this website — including designs, imagery, photography, text, logos, illustrations, and brand assets — is the exclusive intellectual property of Shikoba Bride.
No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.
4. Product Presentation & Craftsmanship
Each Shikoba Bride design is handcrafted and made to order.
As part of the artisanal process:
- Subtle variations in fabric, lace, embellishment, and finish may occur
- Colours may appear differently depending on screen settings and lighting
- Images are provided for reference and inspiration only
Such variations are inherent to bespoke craftsmanship and do not constitute defects.
5. Made-to-Order & Final Sale
All designs are created exclusively to order.
In recognition of the bespoke nature of bridalwear, and unless otherwise required by applicable law:
- All orders are final
- Purchases are non-refundable
- Orders may not be cancelled or amended once production has commenced
Final purchase terms are confirmed at the point of sale through an authorised stockist, or with Shikoba Bride only if purchased directly.
6. Authorised Stockists
Our designs are offered through a curated selection of independent, authorised stockists.
Stockists operate as independent businesses and their pricing, availability, fitting services, timelines, and aftercare policies may vary.
Sales completed through stockists are governed by the stockist’s own terms and conditions. Shikoba Bride is not responsible for contractual arrangements, alterations, or refund decisions made by third-party retailers.
7. Enquiries & Appointments
All enquiries and appointment requests submitted via this website are non-binding and do not constitute a contract of sale.
We reserve the right to accept or decline enquiries or appointments at our discretion.
8. Limitation of Liability
To the fullest extent permitted by law, Shikoba Bride shall not be liable for any indirect or consequential loss arising from the use of this website, reliance on its content, or purchases made in person or via authorised third-party stockists.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so under applicable law.
9. International Clients
We work with clients and stockists worldwide. Local consumer laws may vary, and mandatory protections may apply depending on jurisdiction. Where required, such rights remain unaffected.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
RETURNS POLICY
All designs are created exclusively to order.
In recognition of the bespoke nature of our bridalwear, and unless otherwise required by applicable law:
- All orders are final
- Purchases are non-refundable
- Orders may not be cancelled or amended once placed
Final purchase terms are confirmed at the point of sale through an authorised stockist, or with Shikoba Bride but only if purchased directly from Shikoba Bride.
