SHIKOBA

POLICIES & TERMS

PRIVACY POLICY

Shikoba Bride is committed to protecting your privacy and handling personal data with care and discretion.

1. Information We Collect

We may collect personal information including:

  • Name and contact details
  • Email address
  • Enquiry details submitted via contact forms
  • Technical data such as IP address, browser type, and website usage

2. How We Use Your Information

Your information is used to:

  • Respond to enquiries or appointment requests
  • Communicate about our designs or services
  • Improve our website and user experience
  • Comply with legal or regulatory obligations

Website Analytics

We use analytics tools to understand how visitors interact with our website and to help refine the experience we offer. These tools collect anonymised information such as pages visited, time spent on the site, and general location data. This information does not identify you personally and is used solely to improve our website and services.

3. Legal Basis for Processing

We process personal data where necessary to respond to enquiries, fulfil legitimate business interests, or comply with legal obligations, in accordance with UK GDPR.

4. Data Sharing

We do not sell personal data. Information may be shared with trusted service providers such as website hosts, analytics providers, or email platforms where necessary for business operations.

5. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by law.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data, and to object to certain processing activities, subject to legal requirements.

7. International Data Transfers

Where data is transferred outside the UK, appropriate safeguards are applied to ensure data protection standards are maintained.

8. Contact

For privacy-related enquiries, please contact info@shikobabride.com

 

TERMS & CONDITIONS

Terms & Conditions

Welcome to Shikoba Bride. These Terms & Conditions set out the basis on which you may access and use our website. By continuing to browse this site, you acknowledge and agree to these Terms.

1. About the Brand

Shikoba Bride is a UK-based bridal design house specialising in made-to-order bridal gowns and pieces. Our website is designed to present our collections, share brand information, and guide clients to authorised stockists or private, in-person purchasing opportunities.

No purchases are completed directly through this website.

2. Use of the Website

This website is provided for personal, non-commercial use only. You agree to use it lawfully and respectfully.

We reserve the right to update, suspend, or withdraw access to this website at any time, without notice.

3. Intellectual Property

All content featured on this website — including designs, imagery, photography, text, logos, illustrations, and brand assets — is the exclusive intellectual property of Shikoba Bride.

No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

4. Product Presentation & Craftsmanship

Each Shikoba Bride design is handcrafted and made to order.

As part of the artisanal process:

  • Subtle variations in fabric, lace, embellishment, and finish may occur
  • Colours may appear differently depending on screen settings and lighting
  • Images are provided for reference and inspiration only

Such variations are inherent to bespoke craftsmanship and do not constitute defects.

5. Made-to-Order & Final Sale

All designs are created exclusively to order.

In recognition of the bespoke nature of bridalwear, and unless otherwise required by applicable law:

  • All orders are final
  • Purchases are non-refundable
  • Orders may not be cancelled or amended once production has commenced

Final purchase terms are confirmed at the point of sale through an authorised stockist, or with Shikoba Bride only if purchased directly.

6. Authorised Stockists

Our designs are offered through a curated selection of independent, authorised stockists.

Stockists operate as independent businesses and their pricing, availability, fitting services, timelines, and aftercare policies may vary.

Sales completed through stockists are governed by the stockist’s own terms and conditions. Shikoba Bride is not responsible for contractual arrangements, alterations, or refund decisions made by third-party retailers.

7. Enquiries & Appointments

All enquiries and appointment requests submitted via this website are non-binding and do not constitute a contract of sale.

We reserve the right to accept or decline enquiries or appointments at our discretion.

8. Limitation of Liability

To the fullest extent permitted by law, Shikoba Bride shall not be liable for any indirect or consequential loss arising from the use of this website, reliance on its content, or purchases made in person or via authorised third-party stockists.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so under applicable law.

9. International Clients

We work with clients and stockists worldwide. Local consumer laws may vary, and mandatory protections may apply depending on jurisdiction. Where required, such rights remain unaffected.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

RETURNS POLICY

All designs are created exclusively to order.

In recognition of the bespoke nature of our bridalwear, and unless otherwise required by applicable law:

  • All orders are final
  • Purchases are non-refundable
  • Orders may not be cancelled or amended once placed

Final purchase terms are confirmed at the point of sale through an authorised stockist, or with Shikoba Bride but only if purchased directly from Shikoba Bride.

COOKIE POLICY