SHIKOBA BRIDE
frequently asked questions
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frequently asked questions
HOW DO I ORDER MY DRESS?
*Please Note: You do not need to have a PayPal account to pay with PayPal, they accept all major credit/debit cards*
You will then be contacted via email by one of our friendly team here to check your order details, confirm your sizing and we’ll get working on your dress!
You can find more information on how to take your measurements here.
HOW DO I TAKE MY MEASUREMENTS?
If you still have questions you can contact the team by filling in the enquiry form on the sizing and alterations page or by emailing fi@shikobabride.com
HOW DO I DECIDE WHAT SIZE TO ORDER?
HOW DOES YOUR SIZING WORK?
HOW FAR IN ADVANCE OF MY WEDDING SHOULD I ORDER MY DRESS?
CAN YOU DO EXPRESS ORDERS?
DO YOU MAKE CUSTOMISED DESIGNS?
If you wish to make a none standard customisation to a gown other than those listed, you can request this and of course, if we can help we will, this may incur additional costs dependant on the request. These costs will be quoted at the time.
Please note any non-standard requests that we can meet would result in the dress being nonrefundable, in the same way as if a gown is altered by your own seamstress.
WHAT IF I LOSE WEIGHT BEFORE THE WEDDING?
We’d always recommend buying the size you are at the point of ordering as this can be altered by your seamstress to fit. However, if you think your size may change from when you place the order, speak to us so we can advise.
DO YOU DO ALTERATIONS?
DO YOU SUPPLY SAMPLE DRESSES TO TRY ON?
DO YOU HAVE STOCKISTS?
You can find your Shikoba Bride dress at our fantastic Stockists, or purchase online directly if we don’t have a Stockist in your area. We also offer a bespoke design service from our Studio in Cheshire, UK.
WHERE IS SHIKOBA BRIDE?
DO YOU DELIVER WORLDWIDE?
HOW MUCH IS SHIPPING?
WHAT ABOUT TAXES AND CUSTOMS?
WHAT ABOUT RETURNS & REFUNDS?
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